Proficiency in all Microsoft Office applications, including Word and Excel This is a Work-At-Home position with an option for some days in the Brooklyn/Queens office, if desired.ġ+ years of Home Care scheduling experienceĮxcellent communication skills, both verbal and writtenĪbility to build quick rapport and provide concierge level of customer service over the phone.Ībility to perform multitasking in a fast-paced environmentĮxperience providing customer-service in a warm and empathetic mannerĪbility to work effectively in emotional scenarios Schedule is Monday - Friday, 8:30am to 5pm EST. Reports any client or staff issues to supervisor promptly Reviews all scheduled homecare daily in preparation for payroll, and billing approvals by manager Follows up immediately on any discrepancies. Reviews Santrax records daily to ensure that all staff are at clients as scheduled. The Home Care Scheduler is also responsible for carrying out the day-to-day paraprofessional scheduling and some other general office functions of the Brooklyn and Queens branch offices, including the responsibilities below.Įnsures that requests for homecare service are filled promptly, and scheduled into computer in a timely mannerĮnsure that homecare schedules are complete and accurate in computer
#Seniorbridge humana home care scheduler job description professional
This professional will field client and employee calls and respond or redirect as necessary.
Scheduling Coordinators are the face of SeniorBridge for anyone calling into the office. We provide concierge care management, private duty nursing, and personal care assistance services to seniors.
SeniorBridge is Humana’s wholly owned home care business acquired in 2012. SeniorBridge is hiring an experienced Homecare Scheduler.
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